US CITIZENSHIP required. Sorry, no permanent residents (green card holders).
ON SITE IN SAN ANTONIO, TEXAS. This position is on site at US government offices in the San Antonio, Texas area, to include Joint Base San Antonio (JBSA).
A1FED is an equal opportunity employer offering competitive salary and benefits. We work to support our employees who we trust to deliver value to our customers. Our goals are to be a preferred employer, promote from within, and to provide ongoing opportunities so you will want to grow your career with us.
Role Designation: Video Telecommunications Specialist - Level II
IT Security Designation: ADP/IT-II
Federal Background Investigation Required: Tier 2 (T2)
Required Certifications: At least one of the following: Security+ CE, CCNA Security, CySA+, GIC SP, G SEC, or SSCP
Experience in this Discipline: Four (4) year of experience demonstrating the required proficiency.
Functional Responsibility: Performs video capturing and transfers video to a media streaming server. Performs troubleshooting of VTC and conference room equipment and executes repair or initiates trouble ticket to the appropriate office for support of components and connections external to site VTC system. Performs routine performance testing to ensure VTC and other conference room equipment, computer servers, and workstations operate at optimal performance and capacity. Resolves system operational problems by troubleshooting and performing fault isolations. Schedules Audio/Video (AV/) VTC sessions, maintains a call schedule, and coordinates reservations and scheduling of AV/VTC services with outside agencies for executive-level users. Performs setup, tests, adjustments, operations, and shutdowns of equipment in support of AV/VTC sessions. Provides client consulting and training on control, interfaces, and use of the audio/visual and VTC equipment. Acts as equipment custodian and performs inventory asset management and accountability functions. Provides life cycle refresh projections for AV/VTC infrastructure and AV equipment build out projects.