Position Overview

We are seeking an experienced Project Manager with strong ServiceNow and Agile delivery expertise to lead and manage federal IT initiatives. This role is ideal for a results-driven professional with a solid project management foundation, hands-on ServiceNow experience, and the ability to partner effectively with technical teams and government stakeholders in a remote environment.

The successful candidate will oversee ServiceNow implementations and enhancements, ensure on-time and compliant delivery, and guide cross-functional teams through Agile project lifecycles.

Key Responsibilities

Lead and manage Agile ServiceNow projects from initiation through delivery
Collaborate with business and technical stakeholders to gather, analyze, and translate requirements into ServiceNow-based solutions
Manage project scope, schedule, risks, issues, and dependencies
Use ServiceNow to manage user stories, backlogs, sprint planning, and reporting
Ensure project deliverables meet federal security, regulatory, and compliance requirements
Facilitate Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives)
Provide regular status reporting to government and internal leadership
Coordinate with development, testing, and platform teams to ensure quality outcomes

Minimum Qualifications

Bachelor’s degree (BS/BA) in a related field (Business Management, Computer Science, Software Engineering, or similar)
Five (5) years of professional experience
Three (3) years of direct experience managing Agile ServiceNow projects
ServiceNow Certifications
ServiceNow Micro-Certifications
Proven experience engaging with business stakeholders to gather and analyze requirements and map them to ServiceNow functionality
Ability to obtain and maintain a Public Trust clearance

Clearance Requirement: Ability to obtain and maintain a Public Trust
Citizenship Requirement: U.S. Citizenship required (federal contract requirement)

Highly-Valued Qualifications

Active or previously held Public Trust clearance
Master’s degree (MBA, MIS, or related discipline)
Project Management Professional (PMP) certification
ServiceNow Implementer Certification
Experience using ServiceNow Agile tools to manage product backlogs and user stories
Experience supporting federal government projects
Knowledge of security and regulatory compliance requirements in federal environments

Submit Your Application

Apply With Resume *

First Name*

Middle Name

Last Name*

Email*

Mobile

Phone

What is your home ZIP code?*

Citizenship and Clearance

Determine citizenship and clearance level

If you have passed a Federal Agency’s Public trust or higher background investigation, what agency was it for? *

What is your US citizenship status?*

Have you passed a Federal Agency’s Public trust or higher background investigation?*

Are you able to obtain and/or maintain a Public Trust clearance?*

If you have passed a Federal Agency’s Public trust or higher background investigation, when will it or did it expire?

Education and Certification

What was your field of study? (n/a if no degree)*

What ServiceNow Certifications or Micro-Certifications do you hold?*

What other relevant certifications do you hold?*

What is the highest level of education you have completed?*

Do you hold a PMP certification?*

Do you hold a ServiceNow Implementer Certification?*

Experience

How many years of experience do you have performing substantially similar work?

Do you have experience supporting CFPB? *

How much experience do you have managing ServiceNow projects within an Agile environment? *

How much experience do you have gathering and analyzing requirements from business stakeholders? *

Do you have experience with ServiceNow?*

Do you have experience working with ServiceNow Agile tools to manage product backlog and user stories?*

Do you have advanced proficiency with MS products: Word, PowerPoint and Excel?*

Are you a US military veteran (or soon to be a veteran)?*

YesNo

Expected Salary

What salary range are you expecting?*

Social Network and Web Links

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Project Manager - ServiceNow (Federal Programs)(Fully Remote within the U.S.) (Remote)

Submit Your Application